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Apexx Capital
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Privacy Policy

Last Updated: 16 June 2026

This Privacy Policy explains how Veltrix Global Ltd., operating under the trading name Apexx Capital, collects, uses, stores, shares, transfers, and protects personal data when you access our website, open an account, use our trading platform, communicate with us, submit documents, make payments, or otherwise use our services.

By using the website, client area, trading platform, account services, communication channels, or any related services provided by Apexx Capital, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, you should not access or use our website, platform, or services.

1.Company Information

Apexx Capital is the trading name of Veltrix Global Ltd., an international business company incorporated under the laws of the Republic of the Marshall Islands.

For the purposes of this Privacy Policy, the terms "Company," "Apexx Capital," "we," "us," or "our" refer to Veltrix Global Ltd., operating under the trading name Apexx Capital.

The terms "Client," "you," "your," or "user" refer to any person or legal entity that accesses the website, opens an account, submits personal data, uses the platform, communicates with us, or otherwise uses our services.

2.Role of the Company

For the purposes of applicable data protection laws, Apexx Capital may act as a data controller in relation to personal data collected and processed for account opening, platform access, compliance, customer support, payment processing, marketing, security, and business administration.

Where we use third-party service providers, such providers may act as processors, independent controllers, joint controllers, or service providers depending on the nature of their services and applicable law.

3.Personal Data We Collect

We may collect and process different categories of personal data depending on how you interact with us.

3.1 Identification Data

3.2 Contact Data

3.3 Account Data

3.4 Financial and Payment Data

We do not intentionally store full payment card numbers unless required or permitted through approved payment processing systems. Payment data may be processed by third-party payment providers.

3.5 KYC, AML and Compliance Data

3.6 Trading and Platform Data

3.7 Technical and Device Data

3.8 Communication Data

We may record, monitor, store, and review communications for quality control, compliance, training, dispute resolution, fraud prevention, security, and legal purposes.

3.9 Marketing and Website Interaction Data

4.How We Collect Personal Data

We may collect personal data directly from you when you:

We may also collect personal data from third parties, including:

5.Purposes of Processing Personal Data

We may process personal data for the following purposes:

5.1 Account Opening and Administration

To register you as a client, create your account, manage your profile, provide access to the client area, maintain account records, and administer your relationship with Apexx Capital.

5.2 Identity Verification and Compliance

To verify your identity, assess your eligibility, perform KYC checks, conduct AML screening, comply with sanctions requirements, assess risk, prevent fraud, and meet legal or internal compliance obligations.

5.3 Platform Access and Trading Services

To provide access to the trading platform, process orders, maintain trading records, monitor account activity, manage margin and risk, display account information, and provide related services.

5.4 Payments, Deposits and Withdrawals

To process deposits, withdrawals, payment confirmations, chargebacks, refunds, transaction records, payment verification, currency conversion, and payment provider requirements.

5.5 Customer Support

To respond to enquiries, provide technical assistance, resolve account issues, handle complaints, manage service requests, and communicate with you about your account.

5.6 Security and Fraud Prevention

To protect our website, platform, systems, clients, payment channels, business operations, and service providers from fraud, abuse, unauthorised access, cyber threats, identity theft, chargeback abuse, market abuse, or other harmful activity.

5.7 Legal and Regulatory Purposes

To comply with legal obligations, court orders, contractual obligations, law enforcement requests, regulatory requests, tax requirements, accounting requirements, reporting obligations, and internal legal review.

5.8 Business Operations

To operate, maintain, improve, test, audit, and develop our services, website, platform, customer service, internal systems, reporting processes, and business procedures.

5.9 Marketing and Communications

To send service updates, account notices, platform information, educational content, promotional communications, market-related materials, and information about products or services where permitted by law or where you have consented.

You may opt out of marketing communications at any time.

5.10 Analytics and Website Improvement

To understand website performance, user behaviour, traffic sources, page activity, campaign performance, technical issues, and user experience.

6.Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing personal data, we may rely on one or more of the following bases:

6.1 Performance of a Contract

We process personal data where necessary to open and manage your account, provide access to the platform, process transactions, provide customer support, and perform our obligations under the Terms and Conditions.

6.2 Legal Obligation

We process personal data where necessary to comply with legal, accounting, tax, AML, sanctions, fraud prevention, reporting, recordkeeping, or other legal obligations.

6.3 Legitimate Interests

We process personal data where necessary for our legitimate business interests, including fraud prevention, platform security, customer support, risk management, service improvement, business administration, legal defence, payment protection, and internal compliance, provided such interests are not overridden by your rights where applicable law requires such balancing.

6.4 Consent

We may process personal data based on your consent where required, including for certain marketing communications, cookies, optional data collection, or other processing activities requiring consent.

You may withdraw consent at any time, but withdrawal does not affect processing carried out before consent was withdrawn.

6.5 Establishment, Exercise or Defence of Legal Claims

We may process personal data where necessary to establish, exercise, defend, investigate, or resolve legal claims, disputes, complaints, chargebacks, investigations, or enforcement matters.

7.Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies.

These technologies may be used to:

Cookies may be classified as:

You may manage cookie preferences through your browser settings or cookie consent tools where available. Blocking certain cookies may affect website functionality.

A separate Cookies Policy may provide more detailed information about cookies used on the website.

8.Marketing Communications

We may send marketing communications where permitted by law, based on your consent, existing client relationship, or legitimate interests where applicable.

Marketing communications may include:

You may opt out of marketing communications by using the unsubscribe link in emails or by contacting us at support@apexx.capital.

Even if you opt out of marketing, we may still send service-related, legal, security, transactional, or account-related communications.

9.Sharing Personal Data

We may share personal data with third parties where necessary for business, legal, compliance, operational, payment, platform, or service purposes.

Such third parties may include:

We require service providers to process personal data only for authorised purposes and to apply appropriate security and confidentiality measures where required by applicable law or contract.

10.International Transfers

Your personal data may be collected, stored, accessed, transferred, or processed in jurisdictions outside your country of residence, including the Republic of the Marshall Islands and other countries where the Company, its service providers, payment providers, technology providers, platform providers, compliance partners, or business partners operate.

Data protection laws in some jurisdictions may differ from those in your country.

Where required by applicable law, we may use appropriate safeguards for international transfers, including contractual protections, standard contractual clauses, data processing agreements, adequacy mechanisms, consent, necessity for contract performance, or other lawful transfer mechanisms.

By using our services, you acknowledge that your personal data may be transferred internationally as described in this Privacy Policy.

11.Data Retention

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage accounts, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, meet accounting requirements, and maintain business records.

Retention periods may vary depending on:

We may retain certain records after account closure where required or permitted for legal, compliance, AML, audit, tax, accounting, security, dispute resolution, or fraud prevention purposes.

When personal data is no longer required, we will delete, anonymise, archive, or restrict it in accordance with applicable law and internal procedures.

12.Data Security

We take reasonable technical, organisational, and administrative measures designed to protect personal data against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

Security measures may include:

However, no website, platform, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting your login details, devices, internet connection, email account, and account access credentials.

You must notify us immediately if you suspect unauthorised access to your account or personal data.

13.Client Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data.

These may include the right to:

These rights may be subject to limitations, exemptions, verification requirements, legal obligations, AML requirements, fraud prevention needs, accounting obligations, dispute resolution needs, or other lawful reasons.

We may request proof of identity before responding to a data request.

To exercise your rights, contact us at support@apexx.capital.

14.Data Requests

When you submit a data request, we may need to verify your identity before taking action.

We may reject, delay, limit, or refuse a request where permitted by law, including where:

We will aim to respond within a reasonable timeframe and in accordance with applicable legal requirements.

15.Automated Processing and Risk Reviews

We may use automated or semi-automated systems to support identity verification, fraud detection, sanctions screening, payment monitoring, platform security, account risk review, and compliance procedures.

These systems may help detect:

Where required by applicable law, you may have the right to request human review of certain automated decisions that significantly affect you.

Automated tools are used to support compliance, security, fraud prevention, and risk procedures. Final decisions may involve manual review where appropriate.

16.Children and Minors

Our services are not intended for individuals under the age of 18 or the legal age of majority in their jurisdiction, whichever is higher.

We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal data or opened an account, we may delete the data, close the account, restrict access, or take any other appropriate action.

17.Third-Party Websites and Services

Our website, platform, emails, or client area may contain links to third-party websites, services, payment providers, platforms, tools, or resources.

We are not responsible for the privacy practices, security, content, terms, policies, or actions of third parties.

You should review the privacy policies and terms of any third-party services you use.

18.Payment Providers

Payments may be processed by third-party payment providers, banks, card networks, crypto payment processors, electronic money institutions, or other payment partners.

These providers may collect and process your personal data independently according to their own policies and legal obligations.

We may share payment-related information with such providers for:

We are not responsible for delays, errors, refusals, freezes, reviews, or actions taken by third-party payment providers outside our control.

19.Platform Providers

Trading platform services may be supported by third-party platform providers, technology vendors, hosting providers, infrastructure providers, liquidity providers, reporting providers, or related service providers.

We may share account, trading, technical, and platform-related data with such parties where necessary to provide platform access, execute transactions, monitor performance, maintain security, support reporting, and operate the services.

20.Affiliates, Partners and Introducing Brokers

Where you are introduced to Apexx Capital by an affiliate, marketing partner, introducing broker, business partner, or referral source, we may share limited personal data or account status information with that party where permitted by law and necessary for referral tracking, commission calculation, onboarding support, fraud prevention, or client servicing.

We will not share more personal data than reasonably necessary for the relevant purpose.

21.Legal Requests and Disclosures

We may disclose personal data where we believe it is necessary or appropriate to:

We may disclose personal data without notice where legally permitted or required.

22.Accuracy of Personal Data

You are responsible for ensuring that all personal data provided to us is accurate, complete, current, and not misleading.

You must promptly notify us of any changes to your personal data, including changes to your address, contact details, tax residency, payment details, employment status, source of funds, or other account information.

We may suspend or restrict services if we believe personal data is inaccurate, incomplete, outdated, false, or misleading.

23.Data of Corporate Clients and Representatives

Where a corporate client applies for or uses our services, we may collect personal data relating to directors, shareholders, beneficial owners, authorised representatives, employees, signatories, contact persons, and other individuals connected with the corporate client.

The corporate client is responsible for ensuring that such individuals are informed about the processing of their personal data under this Privacy Policy.

24.No Sale of Personal Data

We do not sell personal data in the ordinary course of business.

We may share personal data with service providers, affiliates, partners, payment providers, compliance providers, legal advisers, authorities, or business successors as described in this Privacy Policy.

25.Changes to This Privacy Policy

We may update, amend, or replace this Privacy Policy from time to time.

Updates may be made to reflect changes in:

The updated Privacy Policy will be published on the website with a revised "Last Updated" date.

Continued use of the website, platform, client area, or services after publication of an updated Privacy Policy constitutes acknowledgement of the updated Privacy Policy.

26.Contact Us

If you have questions about this Privacy Policy, personal data processing, data requests, or privacy-related matters, you may contact us at:

Apexx Capital

Veltrix Global Ltd.

Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960

Website: www.apexx.capital

Email: support@apexx.capital

27.Client Acknowledgement

By accessing the website, opening an account, submitting personal data, uploading documents, using the platform, making payments, communicating with us, or continuing to use the services, you acknowledge that you have read and understood this Privacy Policy.

You acknowledge that your personal data may be collected, processed, stored, shared, and transferred as described in this Privacy Policy.

You acknowledge that certain personal data is necessary for account opening, verification, compliance, payment processing, fraud prevention, platform access, and service delivery.

If you do not provide required personal data, we may be unable to open your account, provide services, process transactions, complete verification, or respond to certain requests.

© 2026 Apexx Capital. All rights reserved.